H&R Block in 3601 B Washtenaw Ave

Customer Reviews about H&R Block:

• ★ ☆ ☆ ☆ ☆
  Absolutely terrible experience. I am a Canadian student and my assigned "expert" did not understand how to file for a non-resident, and did not consult their in-house Canadian advisor. I was grossly over-taxed and luckily realized this before filing. However, when I went to get the error corrected further errors were made, and this location pretended that everything was fine and that I was just being "difficult." It has been an extreme displeasure to deal with this location, all the way up to the district manager. I strongly encourage anyone looking for tax advice to go elsewhere.
  By Amina Hussein, August 11, 2017
• ★ ☆ ☆ ☆ ☆
  Worst experience ever, they wasted my 3 hours to get nothing. One consultant told us to do tax return on July, then another one jumped out and said different thing. Wondering if they had any training on this. Disappointed
  By Qi Wang, June 28, 2017
• ★ ★ ★ ★ ★
  I've been going there for 4 years and the staff have always been friendly and helpful. I've had the same tax specialist for all 4 years and I file itemized and there have never been any issues or problems. I always make an appointment in January or February when I get my W-2 and I've never had a wait time for seeing my tax specialist. I've always been on time or early and the one time when I forgot a form I was able to get an appointment the next day and get everything submitted. Everyone has been helpful and I've never had a bad experience.
  By Josh Fearson, May 15, 2017
• ★ ☆ ☆ ☆ ☆
  Bad experiences 2 years in a row with 2 different advisors. The first gave us wrong advice about student loans, but they aren't liable for the cost to us because it wasn't money owed to the IRS. This year it took 2.5 hours, cost $500, and our taxes aren't complicated! I knew more about tax law than our "senior advisor 5". I'm never going to H&R Block again!
  By Lucas Norman, April 05, 2017

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